Adrian's Bakery And Ice Cream New Orleans

I stop in every few days to grab me a snack and the young lady who works the afternoons is always smiling, quick but courteous with every person and truly goes above and beyond. The atmosphere when you cross the threshold is one of community, love and happiness. We have an angel living amongst us and she makes the best donuts I've truly ever had. When the need for a cake or something in that realm, they will be the first I call, and I highly suggest you do the same!

So, I'm going to give this place a five star, because it gives me what I want. I do think that they could do better with their customer facing staff. Sometimes we give young people control of the front of house, but we don't train them or supervise them. Probably, because we don't have a standard ourselves. For example, they need to be trained as to the ingredients in the cake. We're in a place where people have allergies and those that don't have allergies are not eating certain things. Your staff should know what's in your food. And because they are sales people your staff should be able to make recommendations, know pricing and be able to upsell products like beverages. We should monitor their conversations and interactions between employees. Not discussing family business with a customer standing there. Or any business for that matter that doesn't deal with the customer right in front of them. I called on the phone and there should be a standard greeting with happiness in the voice. With that said I like the fact you have 10,000 choices available. I like that you're open very early. I like that you're in a place that's easy to park. That praline donut though is like buttery. Never tasted a buttery donut. And it's not too sweet either. I like being able to buy cake by the slice. I give it 5 stars, because of the product. But you could use some staff training.