Cafe Bistro
27640 Novi Rd, 48377 - Novi
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American
Cafe
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Google Reviews
70
Google reviews
Absolutely horrible service! I've shopped at Nordstrom and this particular store for more than 14 years! The store itself opened at 10 a.m. for some reason Google is reporting that this store alone is open at 8 a.m. to 10 p.m. I was able to get the discrepancy resolved once I called the store. I'm a person with a heavily immuno-compromised system and I'm on chemotherapy medication. I arrived at the Cafe Bistro at 10:53 a.m. the sever told me nastily, we don't open til 11 a.m. I went to two associates within eye sight of the cafe and told them both what happened. I also told them I'm immunocompromised and that I did want to order food but would happily order a beverage too while waiting for them to open in less than 7 minutes. One of the associates went out of her way and spoke to the manager of that area. I was dryly told by Shirly the server to sit anywhere. There was a ton of beautiful sun beaming inside, but due to me having sun issues with my compromised skin, I sat in a booth in the back of the cafe with minimal sunlight. Literally a group of very loud women came in right behind me, consisting of at least 6 of them, the manager or whomever she was literally sat them all right next to me! I told the staff of my health issues prior to sitting down. Since I had already placed my order, I moved to another table where the sunlight was fully beaming upon me at that point. I love Nordstrom, I've spent over $5,000 there this week alone! I always will love Nordstrom! Nevertheless, my experience at their Cafe Bistro was ridiculous! No one should have to take that. Really rotten.
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Well this was a lovely surprise! Delish food, classy service. Calm, posh atmosphere. Would definitely come back. Since it's a mall, plan for parking and a bit of a walk. Most tables were groups of 2 women, or parents with an adult child. You can see the chefs preparing the food. Would like to try some wine next time. If you want a spot to relax in the midst of a shopping adventure, or a chill space to take family or friends, this is a good choice.
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Laura is an excellent server and my food was prepared perfectly
Google
We had the French dip sandwich and the cranberry turkey sandwich, both were delicious and the French fries are very yummy! It's a bit pricey but we enjoyed it.
Google
This is our secret go to place. Not usually crowded and yummy CRAB BISQUE!!! Wish they had some of their old menu options! But we have our favorites.
Google
Awesome food unique flavors Unique Style to making their food I enjoy their service is a coffee and tea are awesome
Google
Good place for lunch when shopping at the mall, even if you are by yourself.
Google
Enjoyed taking a break during the holiday season to eat at the Bistro. Good food and service
Google
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