Reviews of Burger King

Not so great service. Its a Tuesday night at 11pm. Drive thru had slow service (no one ahead of us), Person taking our order didn't seem too pleased to be working, lack of customer service. Food was pretty much tasteless, meat looked undercooked and was grey. We noticed this and came back to the drive thru in 5 minutes. We waited for 5 minutes once we got to the order speaker for someone to respond (they only responded after said hello to.) We wanted a refund and was told by Janelle to come back on Wednesday morning because there's no manager on duty, which a certified food manager should be on duty at all times. I'll update on how honest they are.

So an interesting thing happened at Burger King tonight. A long held belief of mine has been that Burger King suffers from poor quality control as opposed to poor products. How did I confirm this suspicion? I ordered chicken nuggets for my children and explained to them beforehand that they will likely be cold and dried out, but if they wanted them, I'd order them. Well, low and behold, they were hot and fresh. On top of this nice surprise, they also tasted way better than I expected. If everything could be served hot and fresh like these nuggets tonight it would be a world of difference in the Burger King products and probably improve the bottom line as well.

I was here Nov 13 between 6 and 6:30 pm while I was on my break to get a drink. My break is a half hour and I spent a good 20 minutes in the drive thru. I got the window and the girl seemed to be in a mood. I get it. I’ve worked food services so I assumed someone before me was being extra or maybe she had an extra long shift. She proceeded to leave the window open while making comments about how there were too many people in line, where did they come from, and how she didn’t have time for it. Excuse me but you’re getting paid to have time for it. Obviously as I just got a drink and an icee, my items were perfectly fine. Just bothered by the fact that someone would make comments like that where a customer could clearly hear it.

They wouldnt let us (as dining in paying customers) use the restroom, even when we stated we wanted to wash our hands due to covid precautions. They also wouldnt refill our drinks which is understandable due to the pandemic but made no mention of that when we ordered and there are no signs posted informing customers.

If I could give this place less than one star I would. The day manager woman there an older women needs an attitude check. I’ve been there only a couple of times and she is always there. I only go when they have the free whopper but I always buy something else. Every time I go to use it she gets super rude when I use the coupon. I don’t get the big deal because I still buy food. Regardless she needs to either shape up or get out because no one deserves to be treated the way she treats people.