I know all the Red Lobster reviews are up and down. However, I can say my last two experiences at two different Red Lobsters have been good. This time, we visited Red Lobster at Waterford Lakes for Thanksgiving. We all enjoyed our food. We also were able to use the discount on the app and our Veterans' rewards meals. It is nice to be able to go out on Thanksgiving and not be charged $50 per person first they're about. Isabella was our server, and she was excellent. She had a pleasant attitude despite other patrons not being the most happy customers. My feelings are that these people have to work on Thanksgiving, which I had to do in the past, and it's no fun. Always be kind. I even told the other waitress how she was doing it for an excellent job with some difficult customers. Thanksgiving was all about blessings, and we were blessed. We had good food, a good server, and plenty of room to enjoy ourselves in a nice restaurant.
One of the best chain restaurants. It's a great atmosphere, and they have kind employees. They have complimentary biscuits which is always hot and fresh, plus they have a wide and great beverage selection. Even though I don't like seafood too much, I would still go here regularly due to the fact that they have so many other great options. They also have a kids menu, which is cool too. 10/10, would recommend! đź‘Ť
Ashley Heather Oliveras
+5
We had an amazing experience here. Came first thing Saturday morning and the restaurant was empty. There were half price apps at the bar so that’s where we sat. Everything was delicious. We shared 2 baskets of biscuits, the lobster dip, loaded crab fries, fried clams, and the 3 choice shrimp entree with brussels. We will definitely be back.
Updated. Red lobster took care of our problem. Through coustomer service. We will go back. Again. !Our whole dining experience took us two hours. We waited almost an hour for our food for four people. Refills for drinks were terribly slow, when we finally got the food- it was dried out and clearly waiting under a heat lamp. Asked for extra sauce and didn’t receive it, when I complained about the dried out shrimp linguini it came out piping hot (which basically proves it was under a heat lamp the first time). Got the endless shrimp and it took twenty mins in between each refill. And the plates were never taken away, we were drowning in plates and had nowhere to put them. Waiter had no sense of urgency whatsoever and saw him standing around. Nobody looked like they had a clue what they were doing. For $100 to eat here we would definitely expect a much different experience.
It is my first time in this restaurant, we loved the food, very delicious, the service was excellent and the place is very warm, perfect to spend a special moment or with the family
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