Marco's Pizza Orlando

Came in after placing an order for carry out, and noticed a dasher having issues with an order, overheard of an order placed over an hour ago that was never made. None of my business but it’s still a red flag I noticed coming in.. I went under the assumption that this location has new staff and have made a mistake as is to be expected. Onto my food… I was not impressed by the slightest bit. I did not know that the pizza bowl does not come with a crust underneath, so all I had in my pizza bowl was cheese, sauce and toppings… not to mention the bowl looked like nothing as advertised, it was extremely thin, completely flat. The cheesy bread didn’t look bad but it tasted a bit too done. That left us with the bbq chicken wings. It was… ok. Not crispy, a bit mushy, but better than the other 2 items I ordered, although I requested garlic butter in my order but received ranch sauce instead. However, I ordered a single pizza from this location last week and was fairly satisfied when it comes to pizza at a fair price. Unfortunately after tonight I give it a 3 star rating… I just hope that the lack of quality and service is due to new staff that are still learning. Update: With last week’s decent experience and the GM reaching out directly tonight to make up for it with a full credit, I have to bump it up to a 4 star review. The effort to gain a customer’s trust and make the customer happy says a lot, and for that I thank you. Not a lost customer here.