James and Michelle Swallen
+4
The lady at the register was very nice and doing a great job. She said it was only her 2nd day. Keep her!
However, we ordered an 8 piece of cheesy tots and received 7. My husband caught it before we left and they put another in. Then his $5-ish grilled bacon burger was pitiful. See photo. My Mushroom Swiss burger was good!
Food was hot and fresh, service was great considering how busy they were. The lobby was clean as well as the drink station. The 1 star reviews for charging for sauces is petty. This is a real good BK.
Ordered delivery through the app while on vacation and I ended up screwing up the address, so I called to see if we could update it. Lady was SUPER SUPER SUPER helpful and had my back. She really saved my family's night. Thanks gal!
Michelle & Robert Griffin
+5
I have lived in this town for five years and they have always had one star service and the owner does not care for sure because it’s always the same kind of reviews for the same thing. Well, I change my review they have five stars now since the Asian people showed up six months ago, 5 star Service, 5 star food. In for all the people getting cold in old looking food it’s been like that for years here. Just check your food before you pull off.
If this was the BK right off the 40 going to Knoxville, let me tell about them! Amazing! Friendly! On point! Helpful! Cared about the customers! If there is a cranky old lady working, sidestep, she is mean, and nobody likes her. But everybody else is amazing, and she should be fired.
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