Dunkin' Richmond

😋😋😋2JAN22😋😋😋Can't figure out why they haven't fully opened. I miss going in, ordering 3 donuts and a drink and sitting at one of the tables, just "chillin". Went through the drive-thru and got six donuts. The girl working the window was fast and friendly.

I recently took over this store as general manager in February of 2022 and have been steadily working towards turning the store around. Thank you to all the customers who are being patient and who continue to come back every single day. There have been a lot of mishaps, with a broken ice machine and a broken drive through register, but now that those things have been fixed I can only hope to raise the standards of the store and It’s employees. I’m working on retraining the current crew I have and also hiring new faces, although we will still be trying to get you in and out of the store in a quick manner. I do apologize as some days we are understaffed and take a bit longer with you orders, we will “grind” even harder on days we’re short staffed though. Also all donuts are delivered from a bakery, the only ones we make in store would be maple and double chocolate as well as the cruellers. We have nothing to do with the icings of the donuts, especially the filled donuts. If you plan on making a large order(3 or more dozen) please call 48 hours in advance so we can have your order for you and ready when you come pick it up and we can account for the order with our bakery. Thank you