7-eleven Richmond

To the ones writing the night shift guy, i go in there almost every day, not so often now working from home. But i can say you exactly right. He use to be always nice, then suddenly about 4 months ago I had a rude encounter with him. did not go back for over a month and then it was in the afternoon. The manager was there and i finally discussed the issue with him. Told him the time and the date. He said he was going to look at the video, because i told him i left my stuff on the counter and walked out. A few days later went back in the afternoon and was informed of him being terminated, because the manager had several complaints on him. Guessing too, he saw these reviews. The manager has now left as of last Monday, he is over retail and not having stock for his customers, so sadly as of yesterday it was still closed and windows all have paper over them. Since this one has not been remodeled they could be doing that. Not sure if they are open today or closing that location since it has been robbed twice I believe this year, and amazingly enough it was that rude night shift guy that was there both times. Hate seeing anyone terminated during these times, but customer service is always important and especially now more than ever. I wish the crew that was there good luck. One of them is training to be a truck driver and was moving on too. As far as there service dog issue, if you did not have proper harness or id for the k9 then no they wont let you in, no one has to if you appear to not be legal. I have seen them let legit service dogs in.

Place is pretty in order. Of all the 7-Elevens I've been to this was the only one where I was told hello. Also the only one where they went out of their way to make fresh food for me. Will definitely stop at this location again.