We have been visiting this fast food restaurant a few times during our stay in Syracuse. Subs have been very delicious and staff ( Aaliyah ) has been very lovely.
Extremely impressed with the service I received. Mainly being an ex supervisor for this location. The man who was working listened to me with exactly how I wanted my sub done. He did not try to argue and say it should be done this way. Was also nice to know I taught him a new setting on the toaster over. I'm sure he'll impress more costumers as time goes on.
Usually would never give 5 stars to a fast food restaurant or anything of the sort but wanted to give a shout out to the employee who stepped up handled business when it was needed! Tyrell, I think that was his name, had to take over as his coworker had cut herself and needed to leave work. This was shortly before I came into the store. Another party entered behind me with one customer and then shortly after that a group of about five young gentleman came in and the line was starting to back up quickly. The couple that was ordering, seem to be ordering 6 or so Subs. He kept his cool, made the sandwiches pretty efficiently, and moved on to the next customer. Meanwhile oh, he had coordinated to get someone else to come in and help... By the time that person had arrived, which was not very long, he had made it threw myself in about three-quarters of the line! This gentleman needs to be recognized for his hard work and dedication and for keeping his cool when customer service was needed most! I really hope other young adults his age can follow suit. Great job Tyrrell, and all the other folks who work at Subway of Camillus.
The sandwiches and salads here are what you'd expect to get from any Subway. Good food and good prices. Usually the customer service is good, but occasionally you'll get a grumpy employee making your sandwich.
Laura was excellent and very friendly. Store was clean. Even restrooms.
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