Went to Benihana to celebrate my birthday. We haven't been during the pandemic. The service was not great. As a business and success coach, I know firsthand the struggles that the restaurants are facing. The chef was super nice and the food was delicious.
We had the traditional experience that you get when you come here, but it was interesting because we are used to this particular chain on the East Coast. The sauce is on the west coast are completely different, as are some of the seasonings, so when we got here and everything was different it threw me off initially. Overall I think they didn't exceptionally good job at cooking, the portion sizes were very good, the flavors were good, however I have to give it only four stars because the bathroom was dirty and had not been cleaned in quite a while, and the happy hour drink specials only applied at the bar and not at the table. Very odd.
Family dinner for my cousins birthday. Kid friendly, waiting and chef staff funny and friendly. Although we had an appointment at 7pm, we weren't seated until 7:30 and that was after questioning the hostesses. Chef didn't arrive until 8pm. Normally I wouldn't care, but we had little kids who are not as patient. Which it made it difficult to entertain them while the staff got it together. Regardless of our reservation the staff was not prepared.
I went last night for my birthday. Our chef Louie made my experience along with my family so memorable. He has the best personality and kept us laughing the entire time. The food was delicious and everyone was so nice. We had exceptional service last night. The sung happy birthday and everyone joined in. Thank you to the Torrance Benihana staff for making my evening an amazing one. FYI I'm asking for Chef Louie every time I go LOL❤️❤️❤️
Loved this place! I wish I could remember the chefs name at our table, he was so enthusiastic and entertaining. Food was cooked to order and any specific requests (including allergies) were attended too. Great selection of drinks for adults as well as the kids. Price was fair for the great food, great service and the entertainment!
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