Firehouse Subs - West Des Moines - Photo album

Amazing experience, had sandwiches messed up first time. Called, manager said they would have remade. Went to get them remade today and they came out perfect, I love firehouse, amazing crew. Food industry can be a mental struggle, keep it up guys, you're amazing and I love you all.

Great stop for a quick very tasty sandwich. Staff has always been friendly and restaurant is very clean. New York steamer is my goto sub.

THE BEST PLACE!!! Manager is super friendly, staff is super helpful and food is amazing. Thanks for an incredible lunch!

Welcomed when I walked in. They were busy only two people and handles the pressure cool and calm. Very polite and excellent food. I don’t leave many reviews however I felt compelled. Great job to the district manager working this day.

Excellent customer service from the manager Dave. Cheerfully chatting while making my hook and ladder salad. Thank you Dave!

Pulled up and thought they were closed. Lights off, chairs on tables, and open sign off. Googled the hours said closed at 9. Door was unlocked although lights and open sign was off.

Staff was very rude. She was up front by herself and super slow. Sandwiches are supposed to be out in 5-7 minutes. It took at least ten. The price for the sandwich rang up a completely different price then on the menu overhead. She wouldn't change it. She told me oh well.

Staff was overwhelmed by amount of people but made a point to engage with the few people waiting in line that they could not serve yet. Excellent and professional behavior.