99 Restaurants Westford

The food and service was good. We ordered sea food and it was a good choice. Salmon was well baked and juicy. The baked haddock was little dry and crumbling apart. Chicken in picture was juicy when it was hot but soon it became very chewy. The service was excellent by Jake. Very friendly and respectful. There is a 30 min wait time during busy evening hours.

I was in a party of 11 people. Our server Chris was phenomenal. I often feel uncomfortable ordering, or asking for refills. I have HORRIBLE social anxiety. Chris was calm, patient, and the friendliest waitstaff I've ever met. There were others in my party who were incredibly rude, obnoxious, and just shouldn't dine out period. They make waitstaffs job uncomfortable, and harder. Chris kept a smile on his face, and was pleasant the entire time. My party embarrassingly remarked about the staggered serving of their food. The one pushy individual pulled a, "I want to see your manager." Brandon and Chris were great at handling the situation, which was not that big of a deal. Certain foods take longer to cook than others. Please remember this when you order food. You may have ordered fish, but the party that was seated after you ordered chicken. One cooks faster than the other. A twenty minute wait, will not kill you. Please sit quietly, and patiently. My party I was with, never has anything nice to say. I was ashamed by the tip my party left, and went back and made sure Chris was tipped more. All the staff I did interact with at this location is always friendly, attentive, professional, and make you feel welcome. The food was great, and the portion size was perfect, and lastly very tasty. I have to say, if you have to pick a location to eat out at, this is the one. Huge shout out to Chris, and Brandon again. You both made me feel comfortable, and welcomed. Keep up the great work. Please remember, these are human beings you are speaking to. If you're unhappy with something, maybe you should stay home and eat there instead. The food service industry took a major hit during Covid, and people didn't return, or have since quit due to the abuse of patrons, such as those in my party. Be patient with these folks, and remember gratuity is 20% of what your total is. If you need help with this take your total and multiply it by .20 then you'll know how much to leave for a tip. From one food service industry person to this amazing staff, keep up the great work.