We frequent here because it’s close to home, has a play place and the service is always so kind and professional. The food is on the high end of average for a McDonalds and although it’s not always PERFECT, it is consistent. The facilities are usually clean and kept well unless it’s rush hour then it could use a little brushing up. During the day seems to be a little more accurate and clean. Always do check for your sauces though. I don’t know if there is just no prompt on the computer system here for sauces but they are never in the bag or on the tray. The secret is, if there is a line in the drive through, then the fries are fresh. If not, make sure you ask for fresh or you may be disappointed. They’re hit or miss. All in all, again, this location is on the high side of average overall but the service is amazing.
Just a bit better service and you guys are great. It's clean and welcoming sometimes.
Drive thru was busy but moving faster than expected, my nuggets are fresh cooked and tasty and the staff were nice, too.
Delicious as usual, can’t believe I keep saying that, but the Quarter Pounder with bacon and cheese is beating out some of these so called “gourmet” or “premium” burger joints. Plus, McDonald’s automatically has better fries. Just see and taste it for yourself. Request a fresh dropped patty for the ultimate freshness!
Googled 24hr. McDonald's to find Featherstone in Woodbridge at 1am. He the Night Manager brought my missing drink out to the front of the building after I called the phone # on my receipt because they didn't give me my drink, but ... I didn't ask for it either even though it was on my receipt. To be fair their Drive-thru was totally slammed all the way out into Rt 1. on a weekend evening. Also their Big Mac's & Fish Fillets are always fresh here, unlike so many other McDonald's in the area!!
It was a pleasant experience as a customer and as a dasher.
Clean prompt polite.
The food was nice and hot! Customer service was awesome. Very friendly and respectful. It was very clean and my kids loved the play area there! The didn't want to leave.
Went in for a late-night bite with a friend of mine. The service was good, but the cashier didn't understand that I wanted to use a coupon from the app. even after she did understand, she struggled to scan the coupon and put it into the system, holding up the line and just making our ordering process take longer than it should have. But that's not too much to complain about, I'm sure she was doing her best. Maybe she was new, who knows. We sat down and waited for them to bring us our food. when they brought it they told us that they didn't have some of the things we ordered and instead of giving us alternative options, such as we can give you a refund or we can offer you something else, she just looked at us with fish eyes. As if we knew what our options to the solution were. But once we got everything situated, we had a blast. The food was good and we were not Disturbed by anybody else. Overall good experience
Service was not good. I ordered a large iced coffee, my daughter ordered a large drink they handed her a small drink she told them she ordered large. We were asked to park they would bring it to her. We waited to be give another small. When asked why her cup was smaller they could not give reason.
Will never go to this location again
I find it crazy that I went inside the restaurant due to the long line at drive thru. I was told by staff there was no cashier I had to order from the computers. I don't think thar should be the only option some people are not able to figure thar out or they have cash. Very disappointing 😞
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