Under the new leadership their quality has improved; great service, and great quality of pizza.
My order was prepared correctly and tasted perfect! it was ready quickly and on time for pick up. I also appreciate the ease in using the APP to order and pay while being able to take advantage of listed deals and getting FREE items with my points. This time I ordered the wings as my free item, and my son loves them!
The pizza was exactly as we ordered and it was DELICIOUS. We were impressed. This will be our pizza place from now on out. Have been trying to find a decent pizza for months. Places we used to get pizza from are all terrible now; including sit down restaurants. We are very excited about Pizza Hut pizza.
I ordered expecting the usual 30-40 minute wait, only this time it said 10-20 minutes. So I called the store to ask for the order to be pushed back 30 minutes, but got put on hold. They never came back to the hold. They tried to call while I was on hold. Then when I called back instead of the local pizza hut I got some national customer care center. By the time I got to pizza hut and asked what had happened, my food was ready but it was past hot. When I got home the pizza was almost cold. So to make it strongly agree, complete phone calls, be more flexible and fix mistakes, a new pizza could have been made, I dont know about the chicken or the pasta, the chicken was cold, the sauce had dried up it had been sitting too long.
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