I come to this location often. Food is often fresh and if not they will correct it. Was trying to take some food home but ended up eating it all at the restaurant.
THANK YOU NEW BERN BOJANGLES!! They are great with large orders. I needed 220 sandwiches by 7 am on Sunday morning...and they were ready by 6:50 am. The manager was so nice and accommodating when I ordered at the beginning of the week and the Sunday Manager was a great guy ..helping me pack up in my insulated bags. The young girl at the register helped me carry out the order too. All around great experience ..PLUS the sandwiches are always a fan favorite! Thank you! Great location..superior service.....excellent sandwiches!
I placed a large online order and received a phone call from a very sweet lady named Charisma. I thought I had set the pickup time for 6:30, but I was mistaken and set it for 6. A few minutes before 6, Charisma called to confirm I was on my way before they dropped the food because she wanted to make sure it was nice, crispy and hot when I picked
it up! That was so thoughtful and much appreciated! I apologized about the time mix-up, and confirmed my son was on his way. Thank you for a great customer service experience. I know fast food restaurants can be really challenging to work for, and workers are often given complaints rather than praise, so I hope you see this Charisma! You’re a star!
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