Great service, server was very friendly and knowledgeable and either the manager or owner came around and spoke with everyone and helped bus our table. The food was OUTSTANDING, and the restaurant itself is very cute and comfortable but still feels fairly upscale. We will certainly be back!

We ordered takeout from Chai's on Saturday, 12/3. We wanted to try a new place to eat and were in the mood for a variety of food. We placed our order online after reviewing the menu on their website. Some of the prices didn't match but I could tell the website hadn't been updated recently due to a Summer special pop-up. We placed our order and received a 45-minute timer of when our food would be ready. We arrived at the restaurant when it said it would be ready but it wasn't ready quite yet. I received a text when the order was ready and we took our food out to the car. I reviewed everything to find that they didn't include the sweet and sour sauce with the spring rolls (as mentioned on their menu). This wasn't a big issue so we were about to leave when I realized they didn't give us our order of tofu. My husband went back inside and let them know we were missing the tofu and the sweet and sour sauce for the spring rolls. They told him they forgot to make it and would also give us another order of spring rolls to make up for it. Fast forward to opening the food at home. The remainder of the food that was ready to begin with was now lukewarm. The sushi only included 5 pieces. I have never had shrimp tempura sushi be 5 pieces (usually six or eight). It also fell apart and was rather large. I am not sure if this is a new chef making sushi, but be mindful if you're ordering this. Next is the tofu that was forgotten. The website states it is deep-fried with crushed peanuts and a sweet and sour sauce. What we received was not that at all. We received rather large pieces of tofu that were very soft, with no peanuts, and sauce on the side. I can tell they felt rushed to get us the tofu they forgot but we should receive what we ordered. The house fried rice was also just ok. The rice wasn't warm and the veggies weren't soft/cooked at all. It almost seemed like they just threw some veggies into the rice and put it in the container. Last, the shrimp we ordered and the spring rolls were very good. The shrimp was more expensive when ordering than listed on their website menu. The rice that came with the shrimp is a small container that isn't filled to the top. In summary, I will most likely not return to Chai's given the first impression of our order. The food wasn't spectacular and also wasn't correct. For what you are paying for, the quality and quantity of food aren't worth it. I do understand it was a Saturday night and there may be new people in the kitchen but this didn't hit the spot for me. I gave four stars instead of three since they gave us complimentary spring rolls for the forgotten tofu.